Terms of Service

These Terms of Service (the “Terms”) form a binding legal agreement between you and Bixel, Inc. (“Bixel,” “we,” “our,” or “us”), the operator of bixel.com and the Bixel data platform for the private company economy (together, the “Service”). By accessing, browsing, or using the Service, by creating an account, or by clicking a button or checkbox indicating acceptance, you confirm that you have read, understood, and agreed to be bound by these Terms and by the Privacy Policy incorporated by reference.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, in which case “you” refers to both you individually and that organization. If you do not agree to these Terms, you must not access or use the Service.

Service

The bixel.com website, BixelBot, the Bixel APIs, any companion tools or browser extensions, and the underlying dataset and data features we make available.

Dataset

The structured collection of observations, signals, classifications, scores, and derived data that Bixel produces and publishes through the Service.

Account

A registered user account that enables access to features reserved for signed-in users, such as saved lists, alerts, or paid tiers.

User Content

Any material you submit to the Service, including feedback, comments, domain submissions, opt-out requests, corrections, or other input.

Subject Domain

A company or website included in the Dataset. Subject Domains are not parties to these Terms and owe no obligation under them.

To use the Service you must be at least sixteen (16) years of age and legally capable of forming a binding contract in your jurisdiction. The Service is not directed to children under thirteen (13), and we do not knowingly collect personal information from children under thirteen. If you are between sixteen and the age of majority in your jurisdiction, your parent or legal guardian must review and accept these Terms on your behalf.

You may not use the Service if you are barred from receiving it under the laws of the United States or any other applicable jurisdiction, including appearing on a sanctions list maintained by the U.S. Office of Foreign Assets Control.

Some features require an Account. When you create an Account you agree to (a) provide accurate, current, and complete information, (b) maintain and promptly update that information as it changes, (c) maintain the security of your credentials, (d) not share your credentials with any other person, and (e) accept responsibility for all activity that occurs under your Account whether or not you authorized it.

You must notify us immediately at security@bixel.com if you suspect unauthorized access to your Account or any other breach of security. We are not liable for losses caused by unauthorized use of your Account before you notify us.

Bixel operates a data platform for the private company economy. We read publicly accessible web pages and organize structured observations from them into a continuously-updated, cross-company reference dataset. Companies can claim their Bixel profiles, verify their data, and control how they are represented.

The Service is offered on a free, publicly accessible tier and, at our discretion, on one or more paid tiers with additional features. We may introduce, modify, or retire features, endpoints, rate limits, pricing, and tier structures at any time. Where reasonable, we give advance notice of changes that materially reduce functionality for paying users.

The Service is a reference data instrument. It is not a substitute for professional advice, legal counsel, investment advice, procurement diligence, employment screening, credit decisions, or any regulated decision-making. See Section 14.

Subject to your compliance with these Terms, Bixel grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business research purposes. All rights not expressly granted in these Terms are reserved by Bixel.

You may view pages on bixel.com in a standard web browser, share links to individual pages, and cite Bixel with attribution in research, journalism, analyst notes, and internal documents. For commercial redistribution, bulk syndication, white-labeling, or integration into a product you charge for, contact partners@bixel.com for a license.

You agree not to, and not to permit any third party to, do any of the following in connection with the Service:

• Access, probe, or test the Service in a way that degrades performance for other users or that circumvents rate limits, authentication, or access controls.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, model weights, scoring logic, classifier parameters, or proprietary aggregation methodology behind the Service, except to the extent this restriction is expressly prohibited by applicable law.
• Scrape, crawl, copy, or otherwise systematically extract substantial portions of the Dataset, whether manually or by automated means. Sharing links is fine; reconstructing our dataset through automation is not.
• Use the Service to train, fine-tune, evaluate, or benchmark a machine-learning model or language model, except under a separate written agreement with Bixel.
• Use the Service to send unsolicited commercial messages, harass or defame any company or individual, or engage in any activity that violates applicable law.
• Introduce malware, attempt to discover security vulnerabilities other than through our good-faith disclosure process, or use the Service to facilitate attacks against third parties.
• Misrepresent your identity, impersonate another person or organization, or falsely imply an affiliation with Bixel.
• Remove, obscure, or alter any copyright, trademark, or other proprietary notice in the Service.

Violation of this Acceptable Use Policy may result in suspension or termination of your Account, removal of User Content, rate-limiting or IP blocking, and, where appropriate, legal action. We may investigate suspected violations and cooperate with law enforcement as required.

Free-tier access to the Service is provided at no charge and without obligation. Paid tiers, where offered, are billed in advance on a recurring basis (monthly or annually, as selected at checkout) at the rates disclosed at the time of purchase. Unless stated otherwise, all fees are quoted in U.S. dollars, are exclusive of applicable taxes, and are non-refundable except as required by law or as expressly stated in these Terms.

By providing a payment method, you authorize Bixel and our payment processor to charge the payment method for all fees incurred, including taxes and other amounts owed. If a payment fails and you do not correct the payment method or cancel your paid tier, we may suspend or terminate your access to the paid features.

You may cancel a paid subscription at any time from your Account settings or by emailing billing@bixel.com. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time unless required by applicable law. We may change pricing for future billing periods with at least thirty (30) days’ notice.

You are responsible for User Content you submit, and you represent that you have the right to submit it and that it does not violate these Terms or any third-party right. You retain ownership of your User Content. By submitting User Content, you grant Bixel a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, and display the User Content solely to operate, improve, and promote the Service, and as otherwise described in the Privacy Policy.

If you submit ideas, suggestions, or feedback (“Feedback”), you grant Bixel a perpetual, irrevocable, worldwide, royalty-free license to use, disclose, reproduce, modify, and otherwise exploit the Feedback without restriction and without compensation to you. We are not obligated to keep Feedback confidential.

You warrant that your User Content does not (a) infringe any intellectual-property right, (b) violate any privacy or publicity right, (c) contain defamatory or unlawful material, or (d) contain malware or disruptive code.

The Service, including the Dataset, software, text, graphics, user interfaces, photographs, logos, typography, sounds, and all arrangements of the foregoing, is owned by or licensed to Bixel and is protected by copyright, trademark, trade-dress, patent, and other intellectual-property and unfair-competition laws. “Bixel,” “BixelBot,” and the Bixel logo are trademarks of Bixel, Inc. Other product and company names mentioned on the Service are the trademarks of their respective owners.

The underlying facts described in the Dataset about public companies and their public-facing surfaces are, by nature, public. The curation, structure, schema, scoring, enrichments, analyses, and editorial layer layered on those facts are copyrightable original expression owned by Bixel. You may not extract a substantial portion of the Dataset, use it to build a competing product, or represent our Dataset as your own.

Bixel’s Dataset is built from primary evidence captured from publicly accessible web pages. BixelBot, our crawler, identifies itself in every request, publishes its User-Agent strings and IP posture at /bot, obeys robots.txt including both Disallow and Crawl-delay directives, rate-limits requests per domain, and solves zero interactive challenges. We do not access content behind authentication, paywalls, or login walls.

Site operators may opt out of crawling through the form at /bot or by addressing User-agent: BixelBot in robots.txt. We honor opt-outs within one hour for live crawls and at the next robots.txt refresh cycle for batch work.

The Service may contain links to third-party websites, products, or services. We link for informational and evidentiary purposes; a link is not an endorsement. Third-party services are governed by their own terms and privacy policies, and we are not responsible for their content, practices, availability, or security. Your interactions with third parties are solely between you and that third party.

Bixel respects intellectual-property rights. If you believe material accessible through the Service infringes your copyright, send a notice that complies with Section 512(c)(3) of the Digital Millennium Copyright Act to our designated agent:

Your notice must include (a) a physical or electronic signature of the rights holder or authorized representative, (b) identification of the copyrighted work claimed to be infringed, (c) identification of the allegedly infringing material with enough detail to locate it, (d) your contact information, (e) a statement of good-faith belief that the use is not authorized, and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the rights holder.

We may disable access to material that is the subject of a valid notice and may terminate the accounts of users who repeatedly infringe. Counter-notices may be submitted under Section 512(g) of the DMCA to the same address.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BIXEL AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Bixel does not warrant that the Service will meet your requirements, that it will operate uninterrupted or error-free, that it will be secure, that defects will be corrected, or that any information obtained from the Service is accurate, current, or complete. The Dataset is built from observations of public pages; it necessarily lags reality, and individual rows may contain errors. Where precision matters, confirm against primary sources.

The Service is not offered as, and may not be used as, a source for credit decisions governed by the Fair Credit Reporting Act, an employment background check, an immigration or national-security determination, healthcare decision-making, or any other regulated decision. If you use the Service for any such purpose, you do so at your own risk and are solely responsible for compliance with the applicable regime.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BIXEL, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF BIXEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BIXEL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO BIXEL IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for incidental or consequential damages; the limitations in this Section may not apply in full to you. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Bixel and its affiliates, officers, directors, employees, agents, and suppliers from and against all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to (a) your access to or use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any law or any right of a third party.

We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with our defense. You may not settle any matter without our prior written consent.

We may suspend or terminate your access to the Service, delete your Account, or remove User Content at any time, with or without notice, for any reason, including (a) a violation of these Terms, (b) a request by law enforcement or a governmental authority, (c) discontinuation or material modification of the Service, or (d) unexpected technical or security issues.

You may terminate these Terms at any time by closing your Account and ceasing to use the Service. Sections that by their nature should survive termination will survive, including Sections 9 (User Content license), 10 (Intellectual Property), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 18 (Governing Law), and 19 (Dispute Resolution).

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, including non-contractual disputes or claims, are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Subject to Section 19, the state and federal courts located in New Castle County, Delaware have exclusive jurisdiction and venue over any action, and each party consents to personal jurisdiction in those courts and waives any objection based on forum non conveniens.

The United Nations Convention on Contracts for the International Sale of Goods does not apply. The Uniform Computer Information Transactions Act (UCITA) does not apply.

Before filing any formal proceeding, you and Bixel agree to attempt in good faith to resolve any dispute through informal negotiation. A party must first send a written notice to legal@bixel.com (or, for notices to you, to the email address associated with your Account) describing the nature of the dispute, the relief sought, and the factual basis. The parties will then negotiate in good faith for at least sixty (60) days before either may commence a formal proceeding.

If a dispute is not resolved within that period, either party may pursue relief in the courts identified in Section 18. These Terms do not contain a mandatory arbitration clause or a class-action waiver; any future addition will be announced on this page before taking effect and will apply only prospectively.

We may revise these Terms from time to time. Material changes will be announced on this page with an updated “Last revised” date, and, where reasonable, by email to active subscribers or by in-product notice. Minor editorial changes that do not affect your rights or obligations may be made without separate notice. Your continued use of the Service after a revision becomes effective constitutes acceptance of the revised Terms; if you do not agree to a revision, stop using the Service before it takes effect.

• Entire agreement. These Terms, together with the Privacy Policy and any additional terms presented at purchase or signup, constitute the entire agreement between you and Bixel regarding the Service and supersede all prior agreements on the subject.
• Severability. If a provision is held unenforceable, the remaining provisions continue in full force, and the unenforceable provision will be reformed only to the minimum extent necessary.
• No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later. Waivers are effective only in writing signed by the party granting the waiver.
• Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
• Force majeure. Neither party is liable for delay or failure to perform caused by events outside its reasonable control, including acts of God, natural disasters, labor disturbances, internet or telecommunications failures, acts of civil or military authorities, and national emergencies.
• Notices. Notices to Bixel must be sent to legal@bixel.com. Notices to you may be provided by email to the address associated with your Account, by posting on the Service, or by any other means we reasonably choose.
• U.S. Government users. The Service is a “commercial item” as defined in FAR 2.101. U.S. Government end users acquire the Service under the commercial licensing terms described in these Terms.
• Export. You may not use or export the Service in violation of U.S. export laws or the laws of any other jurisdiction that applies to you.
• Relationship. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Bixel.
• Headings. Section headings are for convenience and do not affect interpretation.

General legal

legal@bixel.com

DMCA

dmca@bixel.com

Security

security@bixel.com

Billing

billing@bixel.com

Bot questions

bot-abuse@bixel.com